AVS 57th International Symposium & Exhibition
    Exhibitors & Manufacturers Technology Spotlight Wednesday Sessions
       Session EW-WeL

Paper EW-WeL4
Internet Access to your Thin Film Deposition Systems

Wednesday, October 20, 2010, 1:00 pm, Room Southwest Exhibit Hall

Session: Exhibitors & Manufacturers Technology Spotlight
Presenter: C. Malocsay, Semicore
Authors: C. Malocsay, Semicore
T. Haight, Semicore
Correspondent: Click to Email
For years, field service by factory personnel for a deposition system meant getting in a car, plane or other mode of transportation, sometimes spending as much time in travel as the actual service, and, of course, adding that cost. After many years of arm twisting, cajoling or direct threats from a manager, internet access to many high end deposition systems has come to reality. It has taken 20 years for computer control to become a mainstay in the operational architecture of thin film deposition systems. Now with that hurdle gone, resistance to on-line service and support is the next obstacle to overcome.